Policy
At Touchd.byKay, your comfort, safety, and satisfaction are our top priorities. Our policies are designed to ensure a smooth, professional, and enjoyable experience for every client. Please review our guidelines on booking, cancellations, health and safety, and payment to help us provide the best possible service.
Our Pricing Strategy
At Touchd.byKay, we believe in transparent pricing that reflects the quality, care, and expertise you receive with every service. Each service is priced based on the length of time, skill, and precision required to deliver exceptional results.
Value You Can Trust: Every appointment is designed to provide long-lasting results, whether it’s a perfectly shaped brow, silky smooth legs, or a fresh, healthy hairstyle.
Time That Matters: Services range from quick touch-ups like a 10-minute lip wax to full-length treatments like a 90-minute silk press, ensuring each service has the time it needs for a flawless finish.
Unique Experience: Our attention to detail, personalized care, and commitment to comfort set us apart. We don’t just provide a service—we create an experience that leaves you glowing, confident, and pampered.
We price our services competitively while ensuring premium quality, professional techniques, and results you’ll love. Every dollar you spend is an investment in looking and feeling your absolute best.
Client Policies
Booking & Appointments
Appointments can be scheduled online, via text, or by phone.
Please arrive 5–10 minutes early to ensure your service starts on time. Late arrivals may result in a shortened service or rescheduling.
Cancellations & Rescheduling
We require at least 24 hours’ notice for cancellations or rescheduling.
Missed appointments or cancellations with less than 24 hours’ notice may incur a fee up to 50% of the service cost.
Health & Safety
Please inform us of any skin conditions, allergies, or sensitivities prior to your appointment.
For waxing services, avoid applying lotions, oils, or exfoliants on the area 24 hours prior.
If you are sick or have any contagious conditions, please reschedule for the safety of all clients and staff.
Children & Guests
For safety and focus, only clients receiving services may attend the appointment. Children and additional guests are not permitted unless approved.
Payment
We accept cash, credit/debit cards, and online payments via our booking system.
Full payment is required at the time of service.
Client Satisfaction
Your comfort and satisfaction are our top priority. Please communicate any concerns during your service so we can address them immediately.
